Is your business being bogged down by too many errors in processing transactions and /or customer orders? Perhaps outsourcing transaction processing might be the answer you are looking out for. In today's cut-throat business world, providing quick and exceptional customer service determines who wins and keeps winning over the longer term.
Functions such as transaction processing and order processing are not only tedious to manage but also require staff and expenses in maintaining them. Outsourcing transaction processing frees you the time and money that you can invest back to grow your business.
Transaction Processing
Transaction processing services by ON Outsource
You have a lot of choices when it comes to finding a partner to outsource your needs, but finding the right partner can be difficult. More often than not outsourcing relationships fail because of reasons like - failure to completely and clearly understand requirements, misinterpreting expectations and priorities, unclear communication, poor management of the project,etc.
ON Outsource understands that there are certain things that need to be taken care of initially to forge a successful and a long-term business relationship. We would be glad to understand your transaction processing needs and work as a partner in your business.
That said, we can offer customized solutions that fit your unique requirements and business objectives.
The different types of transaction processing services
- Order Processing Services: These include processing of customer transactions and sales orders such as those from credit or debit card payments. We can handle both paper and electronic transactions
- Claims Processing Services: These refer to the capture of electronic information, its verification, determination of eligibility, as well as the reporting of information. In addition, there are future opportunities for providing higher-end services such as data mining and analysis
- Loan/Check Processing Services: These encompass information capture, verification of information on loan/mortgage applications forms and screening these applications against predefined criteria
Benefits of outsourcing transaction processing services
- Focus on your core business functions. Outsourcing transaction processing gives you back the time and money to expend in growing your customers
- Qualified staff with varied levels or education, experience and expertise. They are well trained in multiple areas
- ON Outsource has a great managerial talent pool. Our dedicated project managers ensure that timelines for all deliverables are met. They also facilitate transparent communication through the use of conference calls, e-mails and regular status updates. In addition, they work with operational teams at ON Outsource to ensure that the quality of the final product is optimized
- When you outsource data transaction processing services to ON Outsource, you are assured of best-in class services. We can ensure this by following a stringent Quality Control (QC) process
